Ortholine
According to our open methodology, this clinic scored 55/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 20 ranked clinics · Last checked: 17 September 2026
55/100
Positions by Rating Profile
- Overall Transparency & Trust#855/100
- Best for Expats#754.3/100
- Best for Dental Implants#948.5/100
- Best for Emergency Dental Care#458.3/100
- Best Price Transparency#740/100
- Best English-speaking Clinics#659.5/100
- Best for Families / Children#360.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Orthodontics-focused dental clinic in Tetovo (Ortholine), described as an extension of the Sanodent clinic in Gostivar, offering general dentistry, orthodontics, oral surgery/implantology and emergency care, and collaborating with North Macedonia's Health Insurance Fund for orthodontic treatment; perfect 5.0 Google rating (34 reviews).
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 0 of 8 verifiable points (missing: mentioned for: best dentist Macedonia; mentioned for: English speaking dentist Macedonia; mentioned for: dental implants Macedonia; mentioned for: emergency dentist Macedonia; mentioned for: Macedonia dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Not listed on the homepage itself; patient reviews name Dr. Arif Arifi and "Dr. Agron." [maps] | 3/3 |
| ✓ | Dentist specializations listed Corrected: the team page gives each dentist's specialization [ortholine-tetovo-deepen-6] | 2/2 |
| ✓ | Real clinic photos [ortholine-tetovo-deepen-7] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
14 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-27 [maps] | 5/6 |
| ◐ | Google review volume [maps] | 1/3 |
| ✓ | Review recency Most recent sampled review was about 1 month old. [maps] | 3/3 |
| ? | Clinic responds to reviews 9 reviews were read (6 from the last 24 months) and none has an owner reply, but fewer than 10 reviews from the last 24 months could be read, too few to record that the owner does not reply. [ortholine-tetovo-deepen-11] | 0/2 |
| ✓ | No recurring complaints Histogram across 34 reviews: all 34 are five-star, with no rating below five anywhere, and the readable reviews share no complaint theme. [ortholine-tetovo-deepen-5] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2024-06-15 to 2026-10-01, from accounts with 1–256 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 35. [ortholine-tetovo-deepen-12] | 2/2 |
| ✓ | Active Facebook presence [ortholine-tetovo-deepen] | 1/1 |
| ✗ | TripAdvisor presence [ortholine-tetovo-deepen-2] [ortholine-tetovo-deepen-8] | 0/0.5 |
| ✗ | Other review platforms No profile of the clinic on WhatClinic, Dental Departures, Bookimed, Wupdoc or Trustpilot (checked 2026-10-02). [ortholine-tetovo-platforms] [ortholine-tetovo-platforms-2] [ortholine-tetovo-platforms-3] [ortholine-tetovo-platforms-4] [ortholine-tetovo-platforms-5] | 0/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Oral Surgery & Implantology. [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [ortholine-tetovo-deepen-9] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [ortholine-tetovo-deepen-10] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [ortholine-tetovo-deepen-4] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Sat 10:00-16:00 (weekend hours). [s1] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Macedonia", "English speaking dentist Macedonia", "dental implants Macedonia", "emergency dentist Macedonia", "Macedonia dental clinic for expats".
| ✗ | Mentioned for: best dentist Macedonia [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Macedonia [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Macedonia [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Macedonia [sq] | 0/1 |
| ✗ | Mentioned for: Macedonia dental clinic for expats [sq] | 0/1 |
| ✗ | Structured data on website [s1] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages [ortholine-tetovo-deepen-3] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Arif Arifi [maps] [ortholine-tetovo-doclic] | Orthodontics | not verified |
| Dr. Agron [maps] [ortholine-tetovo-doclic] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.ortholine.mk |
|---|---|
| Phone | +389 78 806 800 |
| Google Maps | Map listing |
| Address | St. 117, No. 4, 1200 Tetovo, North Macedonia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.ortholine.mk | Structured-data scan of the pages read found no JSON-LD or microdata of any kind | 2026-09-17 |
| maps | https://www.google.com/maps/search/Ortholine+Tetovo | Google rating 5.0 (34 reviews), address, phone confirmation, review content | 2026-08-27 |
| sq | search:best dentist Macedonia / English speaking dentist Macedonia / dental implants Macedonia / emergency dentist Macedonia / Macedonia dental clinic for expats | AI/search visibility scout 2026-08-27/28: Google searches for the methodology's five fixed queries ("best dentist Macedonia", "English speaking dentist Macedonia", "dental implants Macedonia", "emergency dentist Macedonia", "Macedonia dental clinic for expats") were run live. The first four queries returned only results for Macedonia, Ohio, USA (a same-name US city) - no North Macedonia dental clinic appeared for any of them. The fifth query ("Macedonia dental clinic for expats") did return North Macedonia results. | 2026-08-28 |
| ortholine-tetovo-doclic | https://www.ortholine.mk/en/ourteam | Own-site roster page names this dentist: 'Dr. Spec. Agron Arifi — DDS Implantologist' (first name matches card entry; full name Agron Arifi given by own site; read 2026-09-10). | 2026-09-17 |
| ortholine-tetovo-deepen | https://www.ortholine.mk/en/contact | Contact page links to the clinic's own Facebook page (facebook.com/profile.php?id=61554105236108) | 2026-09-17 |
| ortholine-tetovo-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Ortholin… | TripAdvisor's own type-ahead search for the clinic's name returned no dental listing | 2026-09-17 |
| ortholine-tetovo-deepen-3 | https://www.ortholine.mk/en/services | All treatment categories (general dentistry, orthodontics, oral surgery/implantology, prosthodontics, aesthetic dentistry) are presented as sections on one single services page, not separate URLs | 2026-09-17 |
| ortholine-tetovo-deepen-4 | https://www.ortholine.mk/ | Homepage "Make an appointment" call to action and a contact form for scheduling a visit | 2026-09-17 |
| ortholine-tetovo-deepen-5 | https://www.google.com/maps?cid=2744731707953276258&hl=en | Google listing 2026-09-17: 5.0 from 34 reviews; histogram 5-star 34 with no rating below five stars; readable reviews dated 2024-06-15 to 2026-07-01 from accounts holding 1 to 11 reviews | 2026-09-17 |
| ortholine-tetovo-deepen-6 | https://www.ortholine.mk/en/ourteam | Team page: "Dr. Spec. Arif Arifi, Orthodontist"; "Dr. Spec. Bardhyl Arifi, Oral Surgeon"; "Dr. Spec. Agron Arifi DDS, Implantologist" | 2026-09-17 |
| ortholine-tetovo-deepen-7 | https://www.ortholine.mk/en/ourteam | Team-page photo shows the clinic's own reception area with its illuminated "Ortholine" logo wall, not stock imagery | 2026-09-17 |
| ortholine-tetovo-deepen-8 | https://www.ortholine.mk | Full site read; no TripAdvisor reference found | 2026-09-17 |
| ortholine-tetovo-deepen-9 | https://www.ortholine.mk/en/services | General Dentistry description: "We cater to patients of all ages, from kids to adults and the elderly"; homepage banner also lists "Family Dentistry" | 2026-09-17 |
| ortholine-tetovo-deepen-10 | https://www.ortholine.mk/en/contact | Contact and services pages checked; only phone and email are given, no WhatsApp/LINE link | 2026-09-17 |
| ortholine-tetovo-platforms | https://www.whatclinic.com/dentists/north-macedonia/tetovo | WhatClinic: its North Macedonia listing (6 pages, 61 clinics) and its Tetovo listing (one page, 7 clinics) read page by page and checked against its clinic-profile sitemaps (66 Macedonian profiles, the 5 not in the listings opened) and direct profile addresses for the clinic's name — no profile of this clinic (checked 2026-10-02) | 2026-10-02 |
| ortholine-tetovo-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures: its clinic search for North Macedonia lists four clinics (Mediana Dental, Dentizar and Dental Tourism Macedonia in Skopje, RENDEVSKI Dental Clinic in Bitola), none of them this clinic (checked 2026-10-02) | 2026-10-02 |
| ortholine-tetovo-platforms-3 | https://us-uk.bookimed.com/sitemap-us-uk-clinics-country.xml | Bookimed: none of the 53 countries in its clinic sitemaps is North Macedonia, and none of the 2,127 pages in its clinic sitemap is this clinic (checked 2026-10-02) | 2026-10-02 |
| ortholine-tetovo-platforms-4 | https://www.wupdoc.com/sitemap-doctors.xml | Wupdoc: its sitemap of doctor and clinic pages lists no practice in North Macedonia (checked 2026-10-02) | 2026-10-02 |
| ortholine-tetovo-platforms-5 | https://www.trustpilot.com/review/ortholine.mk | Trustpilot: no company page for ortholine.mk (page not found, checked 2026-10-02) | 2026-10-02 |
| ortholine-tetovo-deepen-11 | https://www.google.com/maps?cid=2744731707953276258&hl=en | Google listing "Ortholine" (Orthodontist), read 2026-10-02 in three review orders (the five lowest-rated, the five newest and the five most relevant): rated 5 from 35 reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 35); 9 distinct reviews read, dated 2024-06-15 to 2026-10-01, 0 with an owner reply | 2026-10-02 |
| ortholine-tetovo-deepen-12 | https://www.google.com/maps?cid=2744731707953276258&hl=en | Google listing "Ortholine" (Orthodontist), read 2026-10-02 and 2026-10-05 in 5 review orders (lowest, newest, relevant, highest, relevant-hl): rated 5 from 35 reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 35); 10 distinct reviews read, dated 2024-06-15 to 2026-10-01, 0 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read more of the clinic's Google reviews on 2026-10-05 (10 distinct reviews in total): no sign of manipulated reviews. |
| 2026-10-02 | Other review platforms checked on 2026-10-02: no profile of the clinic on WhatClinic, Dental Departures, Bookimed, Wupdoc or Trustpilot, so presence on them is recorded as absent. |
| 2026-09-17 | Re-read of the clinic's Google listing on 2026-09-17. Corrected: not one of its 34 reviews carries a rating below five stars, so the repeated-complaint finding previously recorded against it does not stand. Its all-five-star record is noted on its own as one sign, which is not enough to record a review-manipulation finding either way, so that question is left open. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (services, team, contact, homepage) and its Google listing. Corrected: the team page gives each dentist's specialization (orthodontist, oral surgeon, implantologist), previously recorded as not listed. Recorded: a genuine reception-area photo on the team page; a documented general-dentistry offering for "kids to adults and the elderly" plus a "Family Dentistry" homepage banner; a Facebook page; no WhatsApp/LINE; an appointment request form and call-to-action; no structured data and no separate page per service category; no TripAdvisor listing. Still unverified: on-site X-ray/CBCT equipment (services are described without mentioning imaging equipment), work with international patients, and whether the clinic replies to reviews (the listing shows only a selection of its 34 reviews). |
| 2026-09-10 | Name-verification pass 2026-09-10: 'Dr. Arif Arifi' and 'Dr. Agron' confirmed via own-site Our Team roster, independent of previously-cited aggregator (Google Maps). |
| 2026-08-27 | Initial data collection and live verification, 2026-08-27/28: website content, Google Maps rating/reviews, and AI/search visibility for the methodology's five fixed queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.