Balkan Dental Polyclinic (IBU Dent)
According to our open methodology, this clinic scored 51.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 20 ranked clinics · Last checked: 27 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1251.7/100
- Best for Expats#1052.5/100
- Best for Dental Implants#851/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1334.9/100
- Best English-speaking Clinics#1156/100
- Best for Families / Children#558.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Dental polyclinic operated by the International Balkan University (Balkan Dental Polyclinic / IBU Dent) in Skopje, offering restorative dentistry, implants, oral and maxillofacial surgery, orthodontics and pediatric dentistry, explicitly marketed to international/dental-tourism patients.
Strengths
- Information Transparency: 18 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 2.5 of 8 verifiable points (missing: mentioned for: best dentist Macedonia; mentioned for: English speaking dentist Macedonia; mentioned for: dental implants Macedonia; mentioned for: emergency dentist Macedonia; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-27 [maps] | 4/6 |
| ◐ | Google review volume [maps] | 0.5/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [balkan-dental-polyclinic-ibu-skopje-platforms] [balkan-dental-polyclinic-ibu-skopje-platforms-2] [balkan-dental-polyclinic-ibu-skopje-platforms-3] [balkan-dental-polyclinic-ibu-skopje-platforms-4] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray CBCT/3D scanning mentioned in patient testimonials implies imaging capability. [s1] | 2/2 |
| ✓ | CBCT (3D imaging) Mentioned in patient testimonials on ibudent.com. [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Oral and maxillofacial surgery. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients Site markets itself as "North Macedonia's premier dental tourism destination." [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible "Book Consultation" call to action on the tourism page. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✗ | Convenient opening hours Mon-Fri 08:00-17:00; closed weekends. [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Macedonia", "English speaking dentist Macedonia", "dental implants Macedonia", "emergency dentist Macedonia", "Macedonia dental clinic for expats".
| ✗ | Mentioned for: best dentist Macedonia [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Macedonia [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Macedonia [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Macedonia [sq] | 0/1 |
| ✓ | Mentioned for: Macedonia dental clinic for expats [sq] | 1/1 |
| ✗ | Structured data on website No JSON-LD or microdata in the served HTML of the homepage and 2 service pages (/Pages/Services/Default.cshtml, /Pages/Services/Details). [balkan-dental-polyclinic-ibu-skopje-r6s3] [balkan-dental-polyclinic-ibu-skopje-r6s3-2] [balkan-dental-polyclinic-ibu-skopje-r6s3-3] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Akgul Omeragic [s1] | General / Restorative Dentistry | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://ibudent.com |
|---|---|
| Phone | +389 75 285 701 |
| https://www.facebook.com/share/15mpUgukhr/?mibextid=wwXIfr | |
| Google Maps | Map listing |
| Address | Makedonsko-Kosovska Brigada bb, International Balkan University, 1000 Skopje, North Macedonia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://ibudent.com | Address, phone, email, dentist, services, hours, WhatsApp, tourism page | 2026-08-27 |
| maps | https://www.google.com/maps/search/Balkan+Dental+Polyclinic+IBU+Skopje | Google rating 5.0 (19 reviews) | 2026-08-27 |
| sq | search:best dentist Macedonia / English speaking dentist Macedonia / dental implants Macedonia / emergency dentist Macedonia / Macedonia dental clinic for expats | AI/search visibility scout 2026-08-27/28: Google searches for the methodology's five fixed queries ("best dentist Macedonia", "English speaking dentist Macedonia", "dental implants Macedonia", "emergency dentist Macedonia", "Macedonia dental clinic for expats") were run live. The first four queries returned only results for Macedonia, Ohio, USA (a same-name US city) - no North Macedonia dental clinic appeared for any of them. The fifth query ("Macedonia dental clinic for expats") did return North Macedonia results. ibudent.com itself appeared directly in the fifth query's results ("Premium Dental Care in the Heart of the Balkans / IBU Dent"). | 2026-08-28 |
| balkan-dental-polyclinic-ibu-skopje-platforms | https://www.whatclinic.com/dentists/north-macedonia | WhatClinic dentist listing for North Macedonia, read page by page 2026-10-01 (61 clinic profiles on 6 pages), its profile sitemaps (66 Macedonian profiles) and the likely profile addresses: no profile for IBU Dent | 2026-10-01 |
| balkan-dental-polyclinic-ibu-skopje-platforms-2 | https://www.dentaldepartures.com/dentists/macedonia | Dental Departures clinic search for North Macedonia, read 2026-10-01: 4 clinics listed (Mediana Dental, Dentizar, Dental Tourism Macedonia, Rendevski Dental Clinic), none of them IBU Dent | 2026-10-01 |
| balkan-dental-polyclinic-ibu-skopje-platforms-3 | https://us-uk.bookimed.com/sitemap-us-uk-clinics-country.xml | Bookimed: none of the 53 countries in its clinic sitemaps is North Macedonia, and its clinic sitemap (2,127 clinics) has no Macedonian clinic (checked 2026-10-01) | 2026-10-01 |
| balkan-dental-polyclinic-ibu-skopje-platforms-4 | https://www.trustpilot.com/review/ibudent.com | Trustpilot, read 2026-10-01: no company page for ibudent.com | 2026-10-01 |
| balkan-dental-polyclinic-ibu-skopje-r6s3 | https://ibudent.com | Homepage HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| balkan-dental-polyclinic-ibu-skopje-r6s3-2 | https://ibudent.com/Pages/Services/Default.cshtml | Page HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| balkan-dental-polyclinic-ibu-skopje-r6s3-3 | https://ibudent.com/Pages/Services/Details?id=19 | Page HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: no business structured data. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: no profile on WhatClinic, Dental Departures, Bookimed or Trustpilot; "reviewed on other platforms" changed from yes to no. |
| 2026-08-27 | Initial data collection and live verification, 2026-08-27/28: website content, Google Maps rating/reviews, and AI/search visibility for the methodology's five fixed queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
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